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Privacy Policy & Data Collection Policy

Privacy Policy & Data Collection Policy

Purpose:
KBB Music has put together the following privacy statement to indicate our commitment to provide privacy of your data and protect our customers during information gathering practices.

From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at KBB Music.

If you have any questions about our privacy policies or any other matter, please contact us.

 

Use of your information:
Your personal details, purchasing history or any other information relating to your interaction with KBB Music, or any of its entities will not be sold, traded or any in any way be made available to any other party for any purpose whatsoever, with the exception of repair agents and/or courier companies when applicable.

We will only release account and other personal information if we believe release is appropriate to comply with law; facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of KBB Music, our users, or others.

 

Information we collect:
Whenever you access this website, KBB Music may collect the following types of information from you:

1. The IP address of your machine when connected to the Internet and the domain name from which you are accessing the Internet;
2. The operating system and the browser your computer uses and any search engine you are using;
3. The date and time you are visiting;
4. The URLs of the pages you visit, as well as any other information you may explicitly provide in the course of accessing the website such as your name, gender, email address and other personal details such as telephone number. We collect and use additional information to carry out internal research on our users' demographics, interests, and behaviour to better understand and serve you and our community.
5. If you send us personal correspondence, such as emails, live chats or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Email:

It is the policy of KBB Music to send our clients emails throughout the purchasing process and other Newsletter emails they elect to receive. Further, it is our policy to immediately remove any client from any mailing list upon the customer’s request. In addition, KBB Music will send out promotional material to its Newsletter subscribers promoting material, clinics or events related to KBB Music.

We do use email as a means of receiving feedback from our members, and we encourage you to Contact Us with your questions or comments.

Spam

Occasionally we receive reports from some of our customers that they believe our email database has been compromised and we are leaking their email addresses to spammers. Some of these customers have set up an email address that is only used for our emails and they cannot understand why they are receiving spam emails as well.

 We have never - and will never - give out our customers email address or account details. We consider the practise to be both immoral and illegal. We are continuously monitoring our client database through our email service provider to ensure that it continues to be safe and secure. We continue to consult with a number of email service providers to ensure that we keep on top of this issue as it is very important to us. We want to assure our customers that we will continue to monitor this area and take every step to ensure that their email addresses are not compromised or leaked.

Membership Registration

Our site's registration form requires you to provide us contact information and may also require demographic information. Your contact information may be used to contact you when necessary.

Updating Your Personal Information

KBB Music provides you with ways in which you can alter your personal data, including changing your email address, password, phone number, etc.

Control of Your Password

You are responsible for all actions taken with your user name, email address and password. Therefore we do not recommend that you disclose your KBB Music password to any third parties. If you choose to share your user name, email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

Membership Removal

If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.

What are Cookies?

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our website. We use cookies to improve the user experience. Cookies are widely used on most major websites.


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