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Customer Survey

We are passionate about ensuring that we offer you the best service and advice possible.

To assist us in improving our services to you, we would be extremely grateful if you would take 5 minutes to complete this Customer Feedback form.

Your honest comments are accepted with gratitude and all completed surveys will go in the monthly draw for a $50 Rockshop Gift Card.


From your experience dealing with Rockshop (either online or in-store), on a scale of 1 to 10 (1 - being not likely / 10 - being very likely) would you recommend us to your friends, family, or fellow work colleagues?

What is the primary reason for the score you have given?

What is the biggest improvement we could make in the future?

Thank you very much for your time and please fill out the details below to go in the draw.